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Hello,
Unfortunately we cannot provide support for certifications through re:Post. The recommendation is to speak with support through https://support.aws.amazon.com/#/contacts/aws-training .
Thank you for the response. I have tried that multiple times since yesterday but unfortunately, there is no response. Could you please tell me if is there any other way to connect with the certification support team?
I am facing a similar issue. How did you resolve your issue?
I've updated your post removing your sensitive information