Problem with closing an account I don't have access to

Hi There,

I'm so sorry to hear about this, it's not the experience we strive for.

I recommend reaching out to our Support team for this issue, you can create a support case for this concern here: http://go.aws/support-center. If you're having trouble accessing your account, you can get help by completing this contact form: http://go.aws/account-support.

Best regards,

— Aimee K.

For member account to leave AWS Organization. Billing information must be added using the root user of the member account. By default, you don't have access to the root user password in a member account that was created using AWS Organizations. If required, recover the root user password by following the steps at ( https://docs.aws.amazon.com/organizations/latest/userguide/orgs_manage_accounts_access.html#orgs_manage_accounts_access-as-root)

For more details on removing member account, refers to the documentation at: https://docs.aws.amazon.com/organizations/latest/userguide/orgs_manage_accounts_remove.html