Root Email No More In Use

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I have an AWS account. The root login email account is not is use anymore. When trying to login it is asking for the verification code sent to that email root email id which we cannot access. So we are unable to sign-in and use the resources. We just have the 12 digit account id. Please help to access my account.

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承認された回答

Hello.

It may be better to contact AWS from the URL below.
The URL below is a contact form that you can use if you are having sign-in issues.
https://support.aws.amazon.com/#/contacts/aws-account-support/

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エキスパート
回答済み 2ヶ月前
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エキスパート
レビュー済み 2ヶ月前
0

You need to contact with support team, you have the details here at the bottom of the page: https://docs.aws.amazon.com/IAM/latest/UserGuide/troubleshooting_root-user.html

Thanks!

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回答済み 2ヶ月前

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