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Yes, it is possible to create four different Amazon Connect instances of a contact center in the same account, you will need to open a support ticket to request a service limit increase. For more information check the admin guide section related to your question: https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html
回答済み 4ヶ月前
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- AWS公式更新しました 2年前
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ok understood that after requesting the support team they will increase the limit . But don't you think its complicated to to set 4 workspaces(DEV,QA,UAT,PROD) in single AWS account and add these work spaces to 4 different work space in terraform . instead of this i can have 4 different AWS accounts named as DEV,QA,UAT,PROD and add these 4 accounts in a master AWS account under AWS organization . it will be easy from terraform to map these 4 accounts from 4 workspaces in terraform as well. Please share your thoughts