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Hi there,
Could you follow the below documentation to make sure you have the Connectivity to your MSK brokers from your EKS client: [+] https://docs.aws.amazon.com/msk/latest/developerguide/troubleshooting.html#networking-trouble
If you are able to connect to the brokers using 'telnet' and not able to perform any operation, please reach out to us via support case with the following information:
- MSK Cluster ARN
- Authentication you are using to connect to the cluster
- Which operation is giving Timeout error
- Have you set any ACLs on your topics ?
