Support Case still "Unassigned" after more than 3 days

Hello,

Apologies for the inconvenience caused. For security purposes, we can't discuss case specific details on this platform. However, I was able to locate your case on my end and can confirm it's now assigned to the appropriate team.

I've shared your feedback internally with Support for review and took additional action to get more visibility on this for you.

Please be on the lookout for a response from Support with the next steps to take.

We appreciate your patience as we work on this for you.

Best wishes,

• Marc O.