Cannot uninstall AWSWorkDocsDriveClient completely from computer

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Hi all,

I'm trying to uninstall WorkDocs as I had only used it as part of a remote position that I am no longer with.

However, even when uninstalling the program AWSWorkDocsDriveClient from Control Panel, the program folder and various files remain on my computer. I still see the auto-update service running in both task manager Processes and Services. The updater also activates on start-up even though I'd disabled Amazon WorkDocs Drive from being able to start when turning on my computer, and of course, uninstalled the program. The program still can still open from the program folder, and I can't get rid of it completely from my hard drive.

I've tried to reinstall the software and uninstall again, but no matter what the AWSWorkDocsDriveClient program folder and files still remain, as well as the auto-update service in my list of services. (I can disable it from starting, but I would just like to get rid of it altogether.) The WorkDocs drive program remains in my list of available apps on startup in Task Manager after being uninstalled, either.

Windows 10 Home
Version 21H1
OS build 19043.1237

Please let me know if I can provide any more information to potentially assist with troubleshooting/solving this issue. Thank you in advance.

Edited by: s19k11 on Sep 25, 2021 8:53 AM

Ended up using a combination of AutoRun and Process Explorer to get rid of the services and process that kept WorkDocs from launching

s19k11
質問済み 3年前616ビュー
1回答
0

Ended up using a combination of AutoRun and Process Explorer to get rid of the services and process that kept WorkDocs from launching. Then carefully removed associated keys from registry.

s19k11
回答済み 3年前

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