SES - some email address not receiving email

0

Hi, I have setup SES in my backend project to send "RESET PASSWORD" email. For some reason it is working with 90% of the email address but some of them are not receiving email.

My personal @gmail.com receive them but my personal @myCompany.com dont receive them (Also hosted by gmail)

using (var client = new System.Net.Mail.SmtpClient(HOST, PORT))
            {
                    // Pass SMTP credentials
                    var SMTP_USERNAME = _config.GetValue<string>(
                    "SMTP_USERNAME");
                    var SMTP_PASSWORD = _config.GetValue<string>(
                    "SMTP_PASSWORD");
                    client.Credentials =
                        new NetworkCredential(SMTP_USERNAME, SMTP_PASSWORD);

                    // Enable SSL encryption
                    client.EnableSsl = true;

                    // Try to send the message. Show status in console.

                    client.Send(message);
                }
            }

I don't have any exception sending the email. In the SES console i can see the email being Sent.

Also sending an email FROM the SES console said success but no email received.

Both Identity (Domain and Email address) are verified.

Im running out of ideas, any help is greatly appreciated. Thanks

1回答
1
承認された回答

Hi, @LouisAW

Can't receive all the destinations of @ myCompany.com?

Are recipients on your account-level suppression list?
https://docs.aws.amazon.com/ses/latest/dg/sending-email-suppression-list.html

Did you experience any failures when monitoring SES activity events?
https://docs.aws.amazon.com/ses/latest/dg/monitor-sending-activity.html

profile picture
エキスパート
iwasa
回答済み 2年前
profile picture
エキスパート
レビュー済み 12日前
  • Thanks iwasa. You were right , for some reason the problematic email was in the suppression list. Thank you !

ログインしていません。 ログイン 回答を投稿する。

優れた回答とは、質問に明確に答え、建設的なフィードバックを提供し、質問者の専門分野におけるスキルの向上を促すものです。

質問に答えるためのガイドライン

関連するコンテンツ