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Hello,
Thank you for using Amazon WorkSpaces.
I understand that you faced some issues while creating the custom WorkSpaces image and some applications were missing in that custom image.
Before you create a WorkSpaces image, please review the requirements and best practices for creating custom images [1].
Requirements to create Windows custom images:
Requirements to create Amazon Linux custom images:
Best practices:
Additionally, You can refer to below AWS article to troubleshoot WorkSpaces image creation issues.
[+] https://repost.aws/knowledge-center/workspaces-image-creation-issue
If you still experience issues post following the above suggestions, we would require details that are non-public information to investigate further. Please open a support case with AWS using the following link:
[+] https://console.aws.amazon.com/support/home#/case/create
Have a good day.
References:
[1] https://repost.aws/knowledge-center/create-image-workspaces#
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