Hi! I just deployed a solution to recover the abandoned calls from the queue and when no one answers the phone, however I'm not really sure how the billing works for this specific solution since I know it uses Kinesis Stream and Lambda, also I'm trying to see the phone numbers or information about the callers that abandoned the queue, but it's not showing anywhere.
I used this article for reference: https://aws.amazon.com/es/blogs/contact-center/recovering-abandoned-calls-with-amazon-connect/ and I'm being billed this:
AWS Step Functions USE1-StateTransition$14.44
$0 for first 4,000 state transitions4,000.000 StateTransitions$0.00
$0.000025 per state transition577,422.000 StateTransitions$14.44
Can someone help me?
