Relinquish IP addresses: ticket unassigned for more than 34 hours

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Yesterday morning I submitted a ticket to relinquish my dedicated IP addresses (standard) for SES. The ticket (13688777421) is still unassigned after 34 hours. When I asked to buy new IPs I got an answer in less than an hour. My concern is that dedicated IPs are billed on a monthly basis, so I am going to get a charge for september even if I submitted the ticket two days in advance. Is there anything I can do to speed up the relinquish process?

1回答
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If you were automatically billed, given the circumstances, AWS may be willing to work with you to reverse the charge. I would suggest you reach out directly to AWS support for this answer. From AWS Support Center (https://support.console.aws.amazon.com/support/home), Create a case under Billing > Other Billing Questions > Urgent Business Impairing Question. Then fill out information about the request, and choose the Chat or Phone option, instead of Web, and you will be able to engage someone on this question almost immediately. Hope this helps!

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回答済み 9ヶ月前

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