COMPONENT_BOOTSTRAP_ERROR when deploying aws.iot.lookoutvision.EdgeAgent to a Linux aarch64 platform

Question

When trying to deploy a vision model generated using lookout for vision to a GreenGrass core device I get the following error from the aws.iot.lookoutvision.EdgeAgent component:

COMPONENT_BOOTSTRAP_ERROR: FAILED_ROLLBACK_COMPLETE: Fail to execute bootstrap step for aws.iot.lookoutvision.EdgeAgent, exit code: 1
Error code hierarchy
• DEPLOYMENT_FAILURE
• COMPONENT_UPDATE_ERROR
• COMPONENT_BOOTSTRAP_ERROR

I am using an aarch64 device running Debian Linux and can successfully deploy other components to the device. The greengrass.log file on the device gives no additional information about the error. Please help if anyone knows what could be the cause of the error and a solution? Thanks!

Sedat Salman · Accepted Answer

To resolve the COMPONENT_BOOTSTRAP_ERROR with the aws.iot.lookoutvision.EdgeAgent component on your aarch64 device, try the following steps:

* Verify the Lookout for Vision model's compatibility with your device.
* Check and install all required dependencies for the EdgeAgent component.
* Examine bootstrap logs for error messages or clues.
* Double-check your Greengrass Core configuration, device architecture, and OS compatibility.
* Deploy a different component to confirm the issue is specific to the EdgeAgent.
* Consult AWS documentation, forums, or contact AWS Support for further assistance.

COMPONENT_BOOTSTRAP_ERROR when deploying aws.iot.lookoutvision.EdgeAgent to a Linux aarch64 platform

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