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Raise a support call with AWS. Even if you are on a basic support plan you can still do this for domain registration and transfer issues.
https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/domain-contact-support.html
AWS provides a Basic support plan, free of charge, for all AWS customers. The plan includes assistance for the following issues related to domain registration:
- Transferring domains to or from Amazon Route 53
- Transferring domains between AWS accounts
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