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Elastic Transcoder Job stuck in "Progressing" state

Hello,

I have an elastic transcoder job which stuck in the Progressing state for 1.5 hours now and I can't cancel, nor do anything with it and based on the pricing, I think this keeps billing us for every minute of doing nothing :( I tried to cancel it but obviously it doesn't work because it's not in Submitted state.

$ aws elastictranscoder cancel-job --id 1643628415554-$jid

An error occurred (ResourceInUseException) when calling the CancelJob operation: The job was already in use: accountId=<redacted>, resourceId=1643628415554-$jid.

The read-job doesn't tell much more than "Status": "Progressing" :/ How could I terminate the job?

Job timing on the details page

Submit Time: 2022-01-31T12:26:55+0100
Start Time: 2022-01-31T12:26:56+0100
Time in Queue: 0:00:00.905
Transcoding Time: -
Finish Time: -

トピック: メディアサービス
タグ: Amazon Elastic Transcoder
言語: English

balo

質問済み 4年前436ビュー

1回答

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承認された回答

After 5 hours "transcoding time", the state changed to "error" with output status details:

9999: Amazon Elastic Transcoder encountered an internal failure.

Billing is probably not affected, based on the pricing page:

Amazon Elastic Transcoder does not charge for failed transcodes unless the number of failures becomes excessive.

balo

回答済み 4年前

Elastic Transcoder Job stuck in "Progressing" state

Job timing on the details page

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