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Hello,
can you give us more details on your certificate request?
Are you requesting a certificate for a domain you own yourself or for something like amazon.com?
ACM requires additional information to process this certificate request. This happens as a fraud-protection measure if your domain ranks within the Alexa top 1000 websites. To provide the required information, use the Support Center to contact AWS Support. If you don't have a support plan, post a new thread in the ACM Discussion Forum.
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