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Hi there!
I understand the concern behind this and want to reference this article that lists the steps to take to create and activate your AWS Account: https://aws.amazon.com/premiumsupport/knowledge-center/create-and-activate-aws-account/.
Given the call out, our Account support team will be better equipped to look into this with you. Please reach out to them via a case in the Support Center: https://aws.amazon.com/support.
If you're unable to open a case, you also reach our Account support team by completing this contact form: https://support.aws.amazon.com/#/contacts/aws-account-support/.
I trust this info will help have this addressed quickly.
Warm Regards,
- Kraig E
Hi, I would like to know how were you able to resolve this issue? I am currently facing the same issue.
