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Hello there,
The error you are seeing can occur due to network connection issue between Amazon FSx and AD Domain Controller. I suspect you are using FSx for ONTAP, if not, do pardon me.
To resolve this issue, we have documented the troubleshooting steps which are given below. Please follow all the steps and it should ideally resolve the issue.
https://docs.aws.amazon.com/fsx/latest/ONTAPGuide/join-svm-to-ad.html#cannot-reach-domain-controller
I would also suggest you to confirm if pre-requisites are met, which are given below for using self-managed AD.
https://docs.aws.amazon.com/fsx/latest/ONTAPGuide/self-manage-prereqs.html
Do let me know if you have any other questions. Thanks for reaching out, good day!
