AWS VPN Logs

Could someone please look into this question? We are still unable to setup VPN connection/tunnel between AWS and on-premise. I'm happy to provide any extra information required.

Can you provide details about your on-premise device that is establishing the tunnel (make/model)?
On the on-premise side, you should have logs available that should tell you..something about the Phase 1 and Phase 2 status that will give you useful info.

The most common issue is of course incorrect psk and incorrect or swapped IPS (e.g. between tunnel 1 and tunnel 2)...knowing what's in the logs, though, can help.

Thank you for the response.

The device is TP-Link Archer VR1600v and the problem that I don't have access to the log files on this device. I've checked entire configuration multiple times. I know that the logs would be most useful thing to look at, but the problem that I don't have them on both sides, hence I'm trying to see what is possible.

Will answer myself: the issue was wrong ip addresses being specified in the on-premise router and didn't run ping long enough to enable the tunnel.