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Hi.
You can run EC2 Rescue manually.
https://aws.amazon.com/premiumsupport/knowledge-center/ec2rescue-windows-troubleshoot/?nc1=h_ls
Then try resetting your password using EC2SetPassword.
https://aws.amazon.com/premiumsupport/knowledge-center/reset-admin-password/?nc1=h_ls
I actually tried it in an article, but I was able to reset the administrator password. Please refer to here.
https://dev.classmethod.jp/articles/ec2-windows-password-reset/