How to Transfer Call to Personal Phone number - across the globe
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I am holding a N.Virginia Account of amazon connect and registered a DID in USA.
I want to transfer call coming on to a Queue "ABC" to route to my personal number of India. How can i do so. When i tried using "Transfer to Phone " block available in contact flow editor. It give only 4 options/regions to transfer the call - Canada, United kingdom , mexico , Rico and United sates.
How can i transfer queue calls to any personal number across the globe.
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Hi there.
You are in the correct place. Per the documentation:
If the country you want to select is not listed, you can submit a request to add countries you want to transfer calls to using the Amazon Connect service quotas increase form.
I hope this helps.
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