How do I add or update billing contact information?

Short description

Approved billing contacts can communicate with AWS Finance teams about your account for AWS Support payments made to AWS. Billing contacts also receive the following:

• Monthly invoices
• Consolidated billing statements
• Billing or payment related notifications

Notifications might be shared by AWS Accounts Receivable, AWS Support, or other AWS Service teams.

Important: You can add or update a billing contact only if you Pay by invoice. If you make payments with a credit card or other method, then see Update the alternate contacts for your AWS account to add an alternate contact for Billing.

Resolution

To access the Billing and Cost Management console, you must sign in with:

AWS account root user credentials.

-or-

AWS Identity and Access Management (IAM) user credentials with access permissions for the AWS Billing and Cost Management console. For instructions about how to activate access, see Activating access to the Billing and Cost Management console.

It's a best practice to activate access to the AWS Billing and Cost Management console for IAM users who are responsible for billing-related communications. To communicate with AWS Finance teams, IAM users with AWS Billing and Cost Management console access must be added to the Billing contact email list.

To add or update an approved billing contact email address, complete the following steps:

1. Open the Billing and Cost Management console.
2. In the navigation pane, under Preferences and Settings, choose Payment Preferences.
3. For Pay by Invoice, choose Edit next to the default billing address.
4. For Billing contact email(s), choose Add additional email, and then enter the billing contact's email address.
   Repeat this step for each billing contact that you want to add.
   To update a billing contact, choose Edit next to the email address.
5. Choose Update.

Note: It's a best practice to delegate an IAM user responsible for AWS payments and billing to maintain the billing contact list. To maintain an updated record of authorized contacts, bookmark this page, share it with the responsible IAM user, and repeat this process periodically.