How do I troubleshoot AMIs purchased from the AWS Marketplace?

Short description

The following are common errors that occur when using AMIs purchased from the AWS Marketplace:

• Error launching instance: In order to use the AWS Marketplace product you need to accept the terms and subscribe.
• Error: The instance configuration for this AWS Marketplace product is not supported

Resolution

Error launching instance: In order to use the AWS Marketplace product you need to accept the terms and subscribe

You can create or launch new AMIs and snapshots from instances that were created using an AWS Marketplace AMI. Accounts that you share these instances with must subscribe to that AWS Marketplace AMI. If the shared account isn't subscribed to the original AWS Marketplace AMI, then you can't launch an instance from the new AMI. You also can't attach an Amazon Elastic Block Store (Amazon EBS) volume created from the snapshot of that AMI.

To resolve this error, follow the link provided in the error message to subscribe to the AMI from that account. Then, agree to the terms of the AMI.

Error: The instance configuration for this AWS Marketplace product is not supported

You can restrict AWS Marketplace AMIs by vendor so that only certain instance types are supported. If you attempt to launch an unsupported instance type, then you receive the instance configuration...is not supported error.

To verify the instances that are supported by an AMI, open the AWS Marketplace for that AMI. On the AWS Marketplace page, check the supported instances. Make sure that you choose a supported instance type.