Why isn't my payment reflected on the Billing and Cost Management console?
2 minute read
I made a credit or debit card payment, but it didn’t go through or it's unsuccessful. I want to know why I don't see the payment on the AWS Billing and Cost Management console.
After you submit your payment, it might take up to 24 hours for your payment to display in the Billing and Cost Management console. To see your payment history, open the Transactions tab on the Payments page of the AWS Billing and Cost Management console.
If you still don't see your payment, then either your payment method was declined. Or, your payment was made to a different AWS account. If you have multiple AWS accounts, then check the account ID and invoice details to confirm that you're on the correct account.