How do I close my AWS account?

4 minute read

I want to close or cancel my AWS account.

Short description

For security reasons, AWS Support can't close your AWS account on your behalf. Follow the instructions in the Resolution section to prepare your account for closing, and then close your account.


Before closing your account

Troubleshoot common issues

Troubleshoot common issues that you might encounter with your account:

Sign in to your account, and back up resources

Review the following procedures, and take the necessary actions:

  • If you didn't complete the account sign-up process, then complete it.
  • Sign in as the AWS account root user. If you sign in to an account with an AWS Identity and Access Management (IAM) user or role, then you can't close the account.
  • Back up any resources or data that you want to keep. For instructions about how to back up a particular resource, see the AWS documentation for that service.
  • Use AWS Transfer Family to transfer data from Amazon Simple Storage Service (Amazon S3) or Amazon Elastic File System (Amazon EFS).
  • For AWS Organizations accounts:
    By default, member accounts don't have a root password. Before you can sign in as the root user, you must reset the root user password for these accounts.
    If your account is the management account of an organization, then be sure to close or remove all member accounts from your organization. For more information, see Removing a member account from your organization and Closing a member account in your organization.

Make sure that your billing information is up to date

Review the following billing information, and take the necessary actions:

  • If you purchased subscriptions with ongoing payment commitments, then you're charged for these subscriptions until the plan term ends, even after you close your account. This applies to subscriptions such as, Amazon Elastic Compute Cloud (Amazon EC2) Reserved Instances (RIs) and Savings Plans.
  • After you close your account, your designated payment method is charged for any usage fees that you incurred before closure. If applicable, refunds are issued through the same payment method.
  • You must add a valid credit card, debit card, or other payment method to close your account.
  • If you reopen your account, then charges for the services that remain in your account restart.

Pay your outstanding bills

View your outstanding bills, and pay them:

  1. Open the Billing and Cost Management console.
  2. In the navigation pane, choose Payments. You can see your overdue payments in the Payments Due section.
  3. Choose Verify and pay next to any unpaid bills.

Close your account

To close your AWS account, do the following:

  1. Sign in to the AWS Management Console as the root user of the account.
  2. In the navigation pane, choose your account name, and then choose Account.
  3. Scroll to the Close Account section.
  4. Read and understand the terms of closing your account.
  5. Choose Close Account.

Within a few minutes, you receive email confirmation that your account is closed.

After closing your account

  • You can still sign in and file an AWS Support case, or contact Support for 90 days.
  • Your account permanently closes in 90 days, after which you won't be able to reopen your account and AWS will delete the content remaining in your account. To reopen your account before your account is permanently closed you must contact AWS Support as soon as possible. Also, within 60 days from the date of account closure, any outstanding balances must be fully paid, including providing any information specified on the invoice.
    Note: The account resources in AWS China (Beijing) and AWS China (Ningxia) Regions are subject to the policies of their operating partners. The operating partners are Sinnet in the Beijing Region and NWCD in the Ningxia Region. Account closure procedures in China might take longer than in other AWS Regions.
  • You can't use the same email address that was associated with your closed account to create new AWS accounts.

Related information

Close an AWS account

Why did I receive a bill after I closed my AWS account?

What do I do if I receive a bill from AWS but can't find the resources related to the charges?

AWS OFFICIALUpdated 2 months ago

I too have 22 resources left, which I cannot seem to remove after painstakingly going through all the various regions, which I'm sure I created anything in or used...

I also get many FraudDetector messages when I do a search.

replied 10 months ago

Thank you for your comment. We'll review and update the Knowledge Center article as needed.

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replied 10 months ago

I keep getting this email immediately after opening a new aws account

AWS Unified Registration Cancellation Confirmation Greetings from Amazon Web Services,

This e-mail confirms that your Amazon Web Services account has been closed.

If your AWS account was closed after the first day of any month you may still receive another bill. Please see the Billing & Cost Management Console for details about any remaining charges applicable to the services you have used. You may also download any past billing statement or tax documents in the Billing & Cost Management Console.......

I did not initiate closing of my account, i used a new email address. I sent the verification documents as required too.

Why do i keep getting this, this is my 3rd new email anf all have been closed in this way.

replied 9 months ago