I closed my AWS account, but I received another bill. I want to know why I received another bill.
Resolution
When you close your AWS account, you must terminate all your resources, or you might continue to incur charges. The on-demand billing for your resources stops when you close your account.
However, you might receive a bill after you close your account due to one of the following reasons:
- You incurred charges in the month before you closed your account: You receive a final bill for the usage incurred between the beginning of the month and the date that you closed your account. For example, if you closed your account on January 15th, then you receive a bill for usage incurred from January 1st through January 15th at the beginning of February.
- You have active Reserved Instances on your account: You might have provisioned Amazon Elastic Compute Cloud (Amazon EC2) Reserved Instances, Amazon Relational Database Service (Amazon RDS) Reserved Instances, Amazon Redshift Reserved Instances, or Amazon ElastiCache Reserved Cache Nodes. You continue to receive a bill for these resources until the reservation period expires. For more information, see Reserved Instances.
- You signed up for Savings Plans: You continue to receive a bill for your compute usage covered under Savings Plans until the plan term is completed.
- You have active AWS Marketplace subscriptions: Marketplace subscriptions aren't automatically canceled on account closure. You must first terminate all instances of your software in the subscriptions. Then, cancel subscriptions on the Manage subscriptions page of the AWS Marketplace console.
Important: Within 90 days of closing your account, you can sign in to your account, view past billing, and pay for AWS bills.
To pay your unpaid AWS bills, complete the following steps:
- Open the Billing and Cost Management console.
- Choose Payments from the navigation pane. You can view your overdue bills in the Payments Due tab.
- Choose Verify and pay next to your unpaid bills to retry your payments.
If the payment doesn't have Verify and pay next to it, then contact AWS Support and ask them to retry the payment for you.
Related information
How do I close my AWS account?
Considerations before you close your account
Avoiding unexpected charges