Why did I receive a bill after I closed my AWS account?

3 minute read

I closed my AWS account, but I received another bill. I want to know why I received the bill.

Resolution

You might receive a bill after you close your account because of one of the following reasons:

You incurred charges in the month before you closed your account

You will receive a bill for any usage that you incurred between the beginning of the month and the date that you closed your account. For example, if you closed your account on January 15, then you will receive a bill for your usage from January 1 through January 15. You will receive this bill at the beginning of February.

You have active RIs on your account

If you have provisioned one or more of the following, then you might receive a bill:

Amazon Elastic Compute Cloud (Amazon EC2) Reserved Instances (RIs)
Amazon Relational Database Service (Amazon RDS) RIs
Amazon Redshift RIs
Amazon ElastiCache reserved nodes

You will continue to receive a bill for these resources until the reservation period expires. For more information, see Reserved Instances for Amazon EC2 overview.

You signed up for Savings Plans

You will continue to receive a bill for your compute usage that's covered under Savings Plans until the plan's term completes.

You have active AWS Marketplace subscriptions

AWS Marketplace subscriptions don't automatically cancel when you close your account. You must first terminate your software's instances in the subscriptions. Then, cancel subscriptions on the Manage subscriptions page of the AWS Marketplace console.

To view the AWS services that you use, complete the following steps:

Open the AWS Billing and Cost Management console.
In the navigation pane, choose Bills.
On the Bills page, under Charges by service, choose the plus (+) icon to expand the AWS Region where the service is located.

Important: You have until 90 days after you close your account to sign in to your account, view past billing, and pay for AWS bills.

To pay your unpaid AWS bills, complete the following steps:

Open the Billing and Cost Management console.
In the navigation pane, choose Payments. View your overdue bills in the Payments Due tab.
Next to your unpaid bills, choose Verify and pay.

If the payment doesn't have Verify and pay next to it, then contact AWS Support and ask them to try the payment for you.

You have an active CloudTrail service

AWS CloudTrail is a foundational security service. Trails created by users can continue to exist and deliver events after a user closes an account. The user must explicitly delete the trails in their account before they close it. For more information about how to request trail deletion after account closure, see AWS account closure and trails.