I received an error when I tried to unlink a member account from my organization:
"One or more of the member accounts that you want to remove has not completed the account sign-up steps."
What does this error message mean, and how do I fix the error?
Before an account can be removed (unlinked) from an organization, you or the administrator of the member account must do the following:
- Provide a valid payment method.
- Verify the account by phone.
- Choose an AWS Support plan for the account.
The error indicates that one or more of these steps is incomplete:
You can add this information and then remove the account by following one of these procedures:
Note: AWS Support can't change the structure or membership of your organization.
How do I remove a member account from an organization's consolidated bill in AWS Organizations?