Why is my FSx for ONTAP backup stuck in the "Creating" status?

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My Amazon FSx for NetApp ONTAP backup is stuck in the “Creating” status.

Resolution

Backups that take a long time to create appear to be stuck in the Creating status, when viewed on the Amazon FSx console. FSx for ONTAP file system backup creation might take a long time for the following reasons:

  • The backup is the first backup taken of the volume. The first FSx backup created that you create backs up all the data from the volumes. This might cause a long creation time. Subsequent FSx backups are incremental and complete more quickly, depending on the amount of data that changed since the last backup.
  • The volume is very large. Backups of large volumes might take longer than usual to complete.
  • You have insufficient space on the file system. Your volume and your file system's primary SSD storage tier must both have enough available storage capacity to create the backup snapshot. The additional capacity consumed by the backup snapshot can't cause the volume to exceed 98% utilization. It's a best practice stay below 80% utilization of your volume's primary SSD storage tier.

For more information, see Why is AWS Backup unable to back up my FSx for ONTAP volume?

Monitor a backup's progress

Use the AWS Command Line Interface (AWS CLI) to monitor the backup progress. To view the progress and any failure messages for the backup, run the describe-backups command. In the following example command, replace backup-0123456789 with your backup's ID and region-id with the AWS Region of your file system:

$ aws fsx describe-backups --backup-id backup-0123456789 --region region-id

Note: If you receive errors when running AWS CLI commands make sure that you're using the most recent version of the AWS CLI.

Related information

Working with backups

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