How do I request an AWS Health event to test integration with AWS Health?

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I want to use an AWS Health event to test integration with AWS Health.

Resolution

If you have a Developer, Business or Enterprise Support plan, then you can open a technical support case to request an AWS Health event. You can then use the AWS Health event to test integration with AWS Health.

If you have a Basic Support plan, then you must upgrade your Support plan to request and use an AWS Health event.

To request an AWS Health event, complete the following steps:

  1. Open the AWS Support Center. Or, in the AWS Management Console, choose the question mark icon, and then choose Support Center.
  2. Choose Create case.
  3. On the How can we help? page, choose Technical.
  4. Choose Next step: Additional information.
  5. For Service, choose Health.
  6. Choose the Category as Other and the Severity as General guidance.
  7. Enter the following information in the case details:
    A brief overview of the solution that you're testing
    The event date and start time that you want AWS to create the test event for
    The AWS Region for the event
    The event type category
    The event end time (the time when the event ends or ended)
  8. Choose Submit.

Related information

What is AWS Health?

AWS OFFICIAL
AWS OFFICIALUpdated 2 months ago
3 Comments

This does not match the process to create a case. Step 4 and 5 come before Step 3 - Additional Information, and there is only a text field for details, you cannot enter separate fields as implied in step 6.

DBush
replied 3 months ago

Thank you for your comment. We'll review and update the Knowledge Center article as needed.

profile pictureAWS
MODERATOR
replied 3 months ago

Doing this will incur any charges?

replied 2 months ago