2 Comments
This article does not mention an important point. Queuing your purchase will attempt renew on that particular date, but once purchased the expiry date for the new instance will not consider any existing balance expiry for the current instance. Not all customers have auto renew option (esp with those who do not have credit card set as payment). So in case of manual payment if you have to renew do not attempt to renew very early (in my case I renewed when I still had like more than a week expiry but then that week expiry is not added to the new instance expiry.
replied a year ago
Thank you for your comment. We'll review and update the Knowledge Center article as needed.
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