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How do I remove the "clientTransferProhibited" status from my Route 53 domain?

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I want to transfer my Amazon Route 53 domain but I get a "clientTransferProhibited" status.

Short description

The domain registries for all generic top-level domains (TLDs) and several geographic TLDs provide the option to lock your domain. When you lock a domain you prevent the transfer the domain to another registrar without your permission.

If you activate transfer lock for a domain, then the Transfer lock status updates to clientTransferProhibited. To remove this status, deactivate the transfer lock.

Resolution

Note: If you receive errors when you run AWS Command Line Interface (AWS CLI) commands, then see Troubleshooting errors for the AWS CLI. Also, make sure that you're using the most recent AWS CLI version.

To remove the clientTransferProhibited status, deactivate the transfer lock with the following steps.

  1. Open the Amazon Route 53 console.
  2. In the navigation pane, choose Registered domains.
  3. Select the name of the domain that you want to update.
  4. For Transfer lock, choose Disable.
  5. Choose Save.

Or, you can run the following disable-domain-transfer-lock command in the AWS CLI:

aws route53domains disable-domain-transfer-lock \      
    --region us-east-1 \
    --domain-name example.com

Note: Replace example.com with your domain name.

Note: This command runs only in the us-east-1 Region. If your default Region is set to us-east-1, then you can omit the region parameter.

To transfer a domain after your AWS account is suspended, first reactivate the account.

Related information

Locking a domain to prevent unauthorized transfer to another registrar

AWS OFFICIALUpdated 7 months ago
2 Comments

Hello,

What happens if I don't have access to the account to forward the verification emails if my account has been suspended, and the domain contact was an email from the same domain that is now suspended and not responding?

replied 8 months ago

Thank you for your comment. We'll review and update the Knowledge Center article as needed.

AWS
MODERATOR
replied 8 months ago