Resolution
----------

If you didn't receive the confirmation or authorization emails from Route 53, then submit a request to resend them. 

Complete the following steps:

1. Turn off the privacy protection feature for your domain with your current registrar.
2. Make sure that [your registrant contact email address with your domain's current registrar is up to date](https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/domain-click-email-link.html#domain-click-email-link-update-address).
3. [Resend your confirmation or authorization emails](https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/domain-click-email-link.html#domain-click-email-link-resend-email).
4. [Complete your domain registration transfer](https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/domain-transfer-to-route-53.html#domain-transfer-to-route-53-authorize-transfer).

**Note:** General Data Protection Regulation (GDPR), might not allow you to use WHOIS to determine your registrant contact information. If you can't transfer your domain because of GDPR, then [contact AWS Support](https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/domain-contact-support.html).

Related information
-------------------

[Transferring a domain to a different AWS account](https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/domain-transfer-between-aws-accounts.html)

[Transferring registration for a domain to Amazon Route 53](https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/domain-transfer-to-route-53.html)

I want to transfer my domain from another registrar to Amazon Route 53, but I didn't receive the confirmation or authorization emails. I want to know how I can resend them so that I can transfer my domain.

Resend a Route 53 transfer authorization email

Why didn't I receive a domain transfer confirmation or authorization email from Route 53?

Networking & Content Delivery

Why didn't I receive a domain transfer confirmation or authorization email from Route 53?

Resolution

Related information

Relevant content