How do I change domain ownership or other domain information in Route 53?

2 minute read

I want to change the ownership of my domain, update contact information, or troubleshoot a domain name change operation in Amazon Route 53.


Change the domain owner

For some domains, you can update the owner by changing the person or organization information listed for the domain. You can also update the contact information for the domain.

For more information see Updating the contact information and ownership for a domain.

Change ownership of a TLD

When you change the owner of a domain, the registries for some TLDs require special processing. For these domains, submit a change of domain ownership form to AWS Support.

For more information, see TLDs that require special processing to change the owner.

Update ownership of multiple domains in a bulk update

To update ownership for multiple domains to a different user, create a custom script listing all of the domain names that you want to update. Then, run the update-domain-contact AWS Command Line Interface (AWS CLI) command. Pass the script through the JSON file listed in the following example:

aws route53domains update-domain-contact \
    --region us-east-1 \
    --cli-input-json file://C:\temp\update-domain-contact.json

Note: If you receive errors when running AWS CLI commands, make sure that you're using the most recent version of the AWS CLI.


The domain ownership email is sent to an inactive or nonexistent contact

If the domain verification email is sent to a contact that's no longer active, then the ownership change becomes stuck in the Pending status. Or, if the email is incorrect, then the change is stuck in the Domain ownership change in progress status. To resolve these issues, complete the following steps:

  1. Cancel the CHANGE_DOMAIN_OWNER operation by contacting AWS Support.
  2. After AWS Support cancels the operation, update the email address of your domain to the correct email address.
  3. Restart the CHANGE_DOMAIN_OWNER operation.

Related information

Who is the owner of a domain?

AWS OFFICIALUpdated a year ago