How do I get Amazon SES bounce information details?

Resolution

To get Amazon SES bounce notifications details, use one of the following methods.

Use a configuration set with event publishing

Use a configuration set for Amazon SES event publishing. To track the numbers of sends, deliveries, opens, clicks, bounces, and complaints, apply event destination rules to publish email metrics.

Set up Amazon SNS topic notifications

Set up Amazon Simple Notification Service (Amazon SNS) bounce notifications. Because Amazon SNS notifications use the JSON format, you can programmatically process the notifications.

Use email feedback forwarding

Use email feedback forwarding. Amazon SES turns on email feedback forwarding by default. If you turned off email feedback forwarding, then use the Amazon SES console to turn on the feature.

Use Virtual Deliverability Manager

Use Virtual Deliverability Manager to track the Amazon SES email status, message history, and bounce type. If the email bounced, then the status is Permanent, Transient, or Undetermined. Use an event's bounce subtype, diagnostic code, and the response that the mailbox provider returned to determine why an email bounced.

To activate Virtual Deliverability Manager, see How do I track Amazon SES emails with Virtual Deliverability Manager?

Note: You might incur additional charges when you activate Virtual Deliverability Manager. For pricing information, see the Virtual Deliverability Manager section of Amazon SES pricing.

Related information

How do I troubleshoot an Amazon SES configuration set that isn't working?

How do I monitor Amazon SES soft bounces?