How do I remove email addresses that are on an Amazon SES suppression list?

Short description

The global suppression list is managed by Amazon SES and you can't use it to manage suppression. Instead, use the AWS account-level suppression list to remove and manage email addresses.

Note: If your Amazon SES account's ability to send email is paused, then Amazon SES deletes the addresses in your account-level suppression list after 90 days. If your account's ability to send emails restored within 90 days, then your account-level suppression list retains the addresses. For more information, see Amazon SES account-level suppression list considerations.

Resolution

Use the AWS CLI to delete email addresses from account-level suppression list

Note: If you receive errors when you run AWS Command Line Interface (AWS CLI) commands, then see Troubleshooting errors for the AWS CLI. Also, make sure that you're using the most recent AWS CLI version.

Complete the following steps:

1. Configure the AWS CLI with the AWS account and AWS Region that's associated with the account-level suppression list that you want to modify.

2. To delete the suppression list, run the following delete-suppressed-destination command:

   aws sesv2 delete-suppressed-destination --email-address user@example.com

   Note: Replace user@example.com with the email address that you want to remove from the account-level suppression list.

Use the AWS SES console to remove individual or bulk email addresses from account-level suppression list

Use the AWS SES console to remove individual addresses from your account-level suppression list. You can also use the AWS SES console to remove email addresses in bulk from your account-level suppression list.

Note: To bulk add or remove email addresses, you must move out of the Amazon SES sandbox into production.

For more information, see Using the Amazon SES account-level suppression list.

Related information

Understanding email deliverability in Amazon SES