Why in the AWS Organization account, not getting access to Claude 3 Models in Bedrock and showing invalid payment instrument error even after updating payment card to visa credit card

My company has account in AWS and in payment has visa credit card of the CEO, when submitting use case details and trying to get access to CLAUDE 3 model in AWS Bedrock, it shows invalid payment instrument error and shows request failed, even after deleting and updating payment card again, it is still showing same error and we are not getting access to the model, it is an IAM/organization account

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클라우드 재무 관리 관리 및 거버넌스 보안, 신원 및 규정 준수 기계 학습 및 AI AWS의 제너레이티브 AI

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AWS 비용 및 사용 보고서 AWS 청구 AWS 계정 관리 IAM 정책 아마존 Bedrock

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English

agastidesai

질문됨 2달 전1057회 조회

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Hello.

If you have a payment error issue, I recommend that you open a case with AWS Support under "Account and billing".
Inquiries under "Account and billing" can be made free of charge.
https://docs.aws.amazon.com/awssupport/latest/user/case-management.html

I'm guessing that the following questions are probably similar to yours.
https://repost.aws/questions/QU0UOsutrWSSS4nOqgHcIUJg/invalid-payment-instrument-after-requesting-model-access-in-amazon-bedrock

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Riku_Kobayashi

답변함 2달 전

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Giovanni Lauria

검토됨 한 달 전

Why in the AWS Organization account, not getting access to Claude 3 Models in Bedrock and showing invalid payment instrument error even after updating payment card to visa credit card

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