Integrate Shopify account to Amazon Connect, but no option.

0

When I try to connect my shopify account to my Amazon connect,I'm unable to do so as the "Add Integration" button is not available. I also tried this in a different region, but it still does not work

Here are your instructions:

https://docs.aws.amazon.com/connect/latest/adminguide/integrate-customer-profiles-shopify.html

  1. In the navigation pane, choose Customer profiles.

  2. On the Customer profiles configuration page, choose Add integration.

That buttion is not there.

Shopify Integration

3개 답변
0

Thank you!

In following the workshop, Shopifyis NOT an option to integrate.

https://catalog.us-east-1.prod.workshops.aws/workshops/377bafee-4f96-4d5f-b8cc-ef24e8d080e0/en-US/cont/shopify

NoShopify

What would be the reason for this?

Azeez
답변함 4달 전
0

Hi Azeez! Have you previously integrated with Shopify on this customer profiles domain? I would run a quick ListIntegrations call on your domain to see if there is one that is stuck for some reason: https://docs.aws.amazon.com/cli/latest/reference/customer-profiles/list-integrations.html

If nothing shows up and you are still unable to see this integration in your AWS Management Console, please reach out to AWS Support via a ticket to see if we can assist.

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전문가
답변함 4달 전

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