Can I request Incident Manager to contact me with the same telephone number?

0

We started using Incident Manager to manage our pages and to escalate to us via phone. Unfortunately AWS calls us using a different phone number every time which makes it difficult for Android Call Screening to allow these calls through immediately.

If AWS could call us with a consistent number, we would be able to add this as a contact and avoid the call screening for these incident escalation phone calls.

Kurru
질문됨 2년 전357회 조회
1개 답변
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수락된 답변

As an alternative solution, a redditor shared there is an Amazon virtual contact card available that contains all the phone numbers Amazon uses to make these calls. Adding this contact to my phone allows these pages to skip my call screener.

https://docs.aws.amazon.com/incident-manager/latest/userguide/contacts.html#contacts-details-file

Kurru
답변함 2년 전

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