Additional verification required to request certificates for one or more domain names in this request.

0

My AWS SSL certificate failed to renew with the message "Additional verification required to request certificates for one or more domain names in this request.". The User Guide suggests the following: "ACM requires additional information to process this certificate request. This happens as a fraud-protection measure if your domain ranks within the Alexa top 1000 websites. To provide the required information, use the Support Center to contact AWS Support. If you don't have a support plan, post a new thread in the ACM Discussion Forum."

Needless to say, all the required for the verification DNS records are there. This certificate was first issued in 2019 and then successfully renewed itself yearly until now. Unfortunately I don't have a support contract, so posting here looks like my only hope to resolve this.

So here I am following the suggestions from the User Guide. Any ideas what to do next? Your help will be highly appreciated!

질문됨 2년 전284회 조회
1개 답변
0

Hello,

You can open ticket with basic support to perform additional verification(adding to allow list) the domain names in the certificate, they should be able to help.

Use AWS_ACM_RENEWAL_FAILURE event in future to track these failures.

Additionally if support is unable to help, obtain a certificate from a third party that can issue a certificate for your domain, and import the certificate into ACM

AWS
Pravo
답변함 2년 전

로그인하지 않았습니다. 로그인해야 답변을 게시할 수 있습니다.

좋은 답변은 질문에 명확하게 답하고 건설적인 피드백을 제공하며 질문자의 전문적인 성장을 장려합니다.

질문 답변하기에 대한 가이드라인

관련 콘텐츠