How long does it take for a case to be assigned an agent? The case I raised has not been assigned an agent for the past three days.
Case ID 177443588200596
Basic support has no SLOs at all. Paid for support tiers have varying ones based on severity. THIS is also not the support queue.
Deven
질문됨 3달 전38회 조회
I see this case [177443588200596 ] was responded to on the 1st of April, kindly check and advise if you are still having issues.
Kudzi
답변함 2달 전
Behrens, Isaac
검토됨 한 달 전
로그인하지 않았습니다. 로그인해야 답변을 게시할 수 있습니다.
좋은 답변은 질문에 명확하게 답하고 건설적인 피드백을 제공하며 질문자의 전문적인 성장을 장려합니다.
Ryan Jang
질문됨 2년 전
seongho
질문됨 3년 전
donshin
cloud_user
질문됨 7달 전
Woopyoung_Y
게시됨 3년 전
Sungmin_L
게시됨 일 년 전
Basic support has no SLOs at all. Paid for support tiers have varying ones based on severity. THIS is also not the support queue.