We removed access to your AWS account because we could not confirm your payment information

0

Hello! I've been trying to verify my account since the last Thursday. The scenario is always the same: I get an email from aws-verification@amazon.com, there is a link, and they ask to upload two files which will cover:

-- A copy of a recent statement for your VISA ending in 70, including the billing address. 
-- Your name, phone number, and the email address registered to your AWS account. 

I do it, and after this, I receive the same new message, with the exact text with zero explanations of what is wrong with my files. What I'm attaching:

  • a cash flow of the card from my internet banking with a card number, my billing address, and my registration address;
  • a PDF file with my personal information.

I don't get any explanations, so may anyone help me with this problem?

n-n1ks
질문됨 일 년 전144회 조회
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