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removing re:Post notification

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hello it seems that i have two re:post accounts. one is with my aws builder id and the other is with management console of account i dont have access any more. when i login with my aws management console it offer me to create a new re:post profile. in my current builder profile, i turned off all notification and remove all topic from following , yet i still get daily re:post emails. i need to find a way to marge the accounts or remove the old account .

thanks

질문됨 일 년 전106회 조회
1개 답변
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Thank you for your question regarding your re:Post accounts and notifications. It appears you're dealing with a situation where you have two separate re:Post profiles - one associated with your AWS Builder ID and another linked to an AWS Management Console account you no longer have access to.

To address this issue, there are a few steps you can take:

  1. Account Merging: Unfortunately, there isn't a self-service option to merge these accounts. However, AWS can assist you with this. You can contact AWS support and request that they delete one of your profiles, preferably the one associated with the Management Console account you no longer have access to.

  2. Deleting the Unwanted Profile: If you prefer to delete the profile you no longer use, you can submit a feedback request to AWS asking for the deletion of that specific account. There's a feedback form available for this purpose.

  3. Notification Management: Regarding the notifications you're still receiving despite turning them off, it's possible these are coming from the account you no longer have access to. Once you've had one of the accounts deleted or merged, this should resolve the notification issue.

  4. Linked Login: After resolving the duplicate account issue, you can use the linked login feature to sign in with either your AWS Builder ID or AWS Management Console, which should prevent this situation from occurring again in the future.

If you continue to experience issues with notifications after addressing the duplicate account problem, you may need to review your notification settings again or contact AWS support for further assistance.

Remember, it's important to specify which profile you want to keep and which you want deleted when you contact AWS support to resolve this issue.
Sources
deleting re:Post profile | AWS re:Post
How can I deactivate or delete my re:post account? | AWS re:Post

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