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Hello.
Try disabling Windows Firewall using AWSSupport-TroubleshootRDP from the SSM automation documentation.
https://docs.aws.amazon.com/AWSEC2/latest/WindowsGuide/troubleshoot-connect-windows-instance.html#Troubleshooting-Remote-Desktop-Connection-issues-using-AWS-Systems-Manager
To use SSM automation documents, you must register EC2 as an SSM managed instance.
Please set up an IAM role on EC2 by following the steps in the document below.
https://docs.aws.amazon.com/systems-manager/latest/userguide/setup-instance-permissions.html#instance-profile-add-permissions
Very useful!, after using the SSM I was able to login the system with command line then disable the Firewall with the command
netsh advfirewall set allprofiles state off
Thanks for your support
