AWS Unified Registration Cancellation Confirmation Greetings from Amazon Web Services,

Question

I keep getting this email immediately after opening a new aws account

AWS Unified Registration Cancellation Confirmation
Greetings from Amazon Web Services,

This e-mail confirms that your Amazon Web Services account has been closed.

If your AWS account was closed after the first day of any month you may still receive another bill. Please see the Billing & Cost Management Console for details about any remaining charges applicable to the services you have used. You may also download any past billing statement or tax documents in the Billing & Cost Management Console.......

I did not initiate closing of my account, i used a new email address. I sent the verification documents as required too.

Why do i keep getting this, this is my 3rd new email anf all have been closed in this way.

Answer

Hello,

I apologize for the trouble with this. I recommend contact out Accounts team to take a closer look into this. They are best tooled to assist with these matters. If you're unable to access Support Center to create a case, you can use this contact form to reach our Accounts team:

https://support.aws.amazon.com/#/contacts/aws-account-support

Additionally, I recommend looking into these resources that assist with troubleshooting AWS account creation issues:

https://docs.aws.amazon.com/accounts/latest/reference/troubleshooting_create-account.html

&

https://repost.aws/knowledge-center/create-and-activate-aws-account

— Thomas E.

AWS Unified Registration Cancellation Confirmation Greetings from Amazon Web Services,

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