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"Access Denied" usually means that you don't have permissions to perform that operation so it's worth checking your IAM permissions.
If you are still having difficulties, please raise a support ticket: here on re:Post we don't have access to your account details (nor should you share them - this is a public forum) but the support team does and can assist.
I'm using my root account. Support directed me to this forum under case 9866098341. I use AWS in my business and have full business support there however this is my personal account.
In that case (you're using the root account) there seems to be something astray in the service. The support team are looking into it so I'll let them handle it.