Emails sent from AWS SES landing into Promotions Tab

0

Hello, As we deployed Amazon SES- we tested and discovered that all of our emails are landing into promotional box of users. All the emails we send are related to sign up process. if that goes into promotions, our sign up rate is going to drop significantly.

Could anyone please tell me how we can overcome this issue? Previously we were using Titan Mail, all of our emails were going to primary box. But as we deployed SES, it's landing into promotions. Even the test emails (with no links, images)

Please leave a solution that will help in solving this issue.

Thanks Ayush Mittal

  • Send a message through SES to the ephemeral address generated at https://www.mail-tester.com/ and review the test results for analysis.

  • @mdibella Thanks for reply i reviewed the test results its 9.9 out of 10 but still its going into spam!

1개 답변
1

Hi! Good question.

Check out AWS's guide here: https://aws.amazon.com/premiumsupport/knowledge-center/ses-email-flagged-as-spam/ for some times to help ensure SES emails are getting sent to the proper folder and not getting marked as spam or promotions.

There are also best practices here: https://docs.aws.amazon.com/ses/latest/dg/tips-and-best-practices.html.

Hope those help!

jsonc
답변함 2년 전

로그인하지 않았습니다. 로그인해야 답변을 게시할 수 있습니다.

좋은 답변은 질문에 명확하게 답하고 건설적인 피드백을 제공하며 질문자의 전문적인 성장을 장려합니다.

질문 답변하기에 대한 가이드라인