Unable to authenticate using Basic Authentication

We are having issue with our WordPress Gravity form and Zapier connection.

authentication failed: We ran into an error and were unable to complete the request. This kind of error is usually cause by a malformed Base URL, but could have other causes. Please provide this error message to Support if you wish to escalate: FetchError: request to https://domain.com/wp-json/gf/v2/zapier-requirements failed, reason: unable to verify the first certificate What happened: Starting GET request to https://domain.com/wp-json/gf/v2/zapier-requirements request to https://domain.com/wp-json/gf/v2/zapier-requirements failed, reason: unable to verify the first certificate

We are using lithsail was amazon to host our site

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아마존 Lightsail

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John

질문됨 2달 전157회 조회

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You may have an issue with the SSL/TLS certificate configuration for your WordPress site hosted on AWS Lightsail. it's advisable to confirm that your site is equipped with a valid SSL/TLS certificate issued by a reputable Certificate Authority (CA). Additionally, verify that the certificate is properly installed and configured on your Lightsail instance where WordPress is hosted.

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Osvaldo Marte

답변함 2달 전

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Riku_Kobayashi

검토됨 2달 전

John
2달 전
Thanks for the reply. Is there any way you can provide me with a tutorial on reinstalling the SSL on our Lighsail? I am new on Amazon Lightsail and don't have any idea regarding installing SSL. We bought our SSL on GoDaddy.
AWS-User-6091936
2달 전
You can find more information on SSL/TLS certificates and how to configure them here: https://docs.aws.amazon.com/lightsail/latest/userguide/understanding-tls-ssl-certificates-in-lightsail-https.html.

Also, here is a quick start guide that you can use to easily setup Wordpress instance: https://docs.aws.amazon.com/lightsail/latest/userguide/amazon-lightsail-quick-start-guide-wordpress.html.

Unable to authenticate using Basic Authentication

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