Questions about session time in AWS Client VPN

Question

Hi,
First of all, Thank you for reading my question.
When I screen lock my laptop or When I away from my laptop about 1 hour, and come back to laptop, aws client vpn is disconnected.
The session timeout setting is 12 hours, but in reality, even if I leave the seat for about 1 hour, the connection is lost.
Does it automatically disconnect when there is no network traffic? If yes, How do I disable it?

Answer

Hello and thanks for writing in.

AWS Client VPN doesn't automatically disconnect when there is no network traffic. It tries to reconnect and repeated reconnection attempts are slowed down after 5 retries per remote by doubling the wait time after each unsuccessful attempt. You can increase this timer using "connect-retry" directives in .ovpn file.

connect-retry 300

Wait 300 seconds between connection attempts (default=5)

You can also try persist-tun and persist-key OpenVPN directives in .ovpn file. These options persist the tun device and the authentication keys across restarts (either caused by user or ping-restarts). The results may vary depending on the OS and the actual client in use.

persist-tun
persist-key

Rest I would recommend to open a support case and share OVPN logs with engineers. OVPN logs would help to understand the reason behind disconnect.

To know more supported OVPN derivtais you can refer below document:
https://docs.aws.amazon.com/vpn/latest/clientvpn-user/connect-aws-client-vpn-connect.html

Questions about session time in AWS Client VPN

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