Unable to get shared calendars to work in Outlook for Mac

0

I have all the correct permissions for shared calendars to work within Amazon WorkMail between 2 accounts. Still, unfortunately, I'm unable to configure it for Outlook for Mac (Version 16.57) from Office 365. I can see that Outlook 'checks for permissions' but this is something that is never granted. If it is working WorkMail, how come it is not working Outlook? Can you supply guidance/alternative?

Unless a solution is offered, we will have to migrate all users away from Amazon Workmail.

질문됨 2년 전267회 조회
1개 답변
0

Hello! I understand you are having issues getting shared calendars to work using Outlook for Mac. From your comment above, it does seem that it is working when using the Workmail Web client. Can you confirm this?

Also, can you please let me know how you configured the account in Outlook? Do you have the autodiscover DNS record created in your domain to allow for easy configuration of Outlook? https://docs.aws.amazon.com/workmail/latest/adminguide/autodiscover.html

Have you configured Outlook as an Exchange account as mentioned in our documentation? https://docs.aws.amazon.com/workmail/latest/userguide/outlook-client.html#connect-outlook-client

If the answer to all questions above is yes, can you provide a screenshot with any error message that you are receiving? We might need to perform additional troubleshooting with you. I would suggest to open a new support case with Premium Support so that we can gather additional information from your account and domain, as this is a public forum.

AWS
지원 엔지니어
답변함 2년 전

로그인하지 않았습니다. 로그인해야 답변을 게시할 수 있습니다.

좋은 답변은 질문에 명확하게 답하고 건설적인 피드백을 제공하며 질문자의 전문적인 성장을 장려합니다.

질문 답변하기에 대한 가이드라인

관련 콘텐츠