Greengrass aws.greengrass.LogManager Invalid token while uploading logs

0

Hello All,

I am having and issue with aws.greengrass.LogManager on Greengrass, I have tried to redeploy, uninstall and deploy once again, but nothing helps. In greengrass.log I see that there was 3 attempts to run aws.greengrass.LogManager and all of them returned the same error:

2022-08-30T15:12:54.619Z [INFO] (pool-2-thread-83) com.aws.greengrass.logmanager.CloudWatchLogsUploader: Invalid token while uploading logs to /aws/greengrass/UserComponent/eu-central-1/com.example.Project-/2022/08/30/thing/Thing123. Retrying with the expected sequence token in CloudWatch response.. {} 2022-08-30T15:12:54.620Z [ERROR] (pool-2-thread-83) com.aws.greengrass.logmanager.LogManagerService: service-errored. {serviceNam=aws.greengrass.LogManager, currentState=RUNNING} java.lang.NullPointerException at java.util.concurrent.ConcurrentHashMap.putVal(ConcurrentHashMap.java:1011) at java.util.concurrent.ConcurrentHashMap.put(ConcurrentHashMap.java:1006) at com.aws.greengrass.logmanager.CloudWatchLogsUploader.addNextSequenceToken(CloudWatchLogsUploader.java:228) at com.aws.greengrass.logmanager.CloudWatchLogsUploader.uploadLogs(CloudWatchLogsUploader.java:156) at com.aws.greengrass.logmanager.CloudWatchLogsUploader.lambda$upload$0(CloudWatchLogsUploader.java:62) at java.util.concurrent.ConcurrentHashMap.forEach(ConcurrentHashMap.java:1597) at com.aws.greengrass.logmanager.CloudWatchLogsUploader.upload(CloudWatchLogsUploader.java:61) at com.aws.greengrass.logmanager.LogManagerService.processLogsAndUpload(LogManagerService.java:623) at com.aws.greengrass.logmanager.LogManagerService.startup(LogManagerService.java:634) at com.aws.greengrass.lifecyclemanager.Lifecycle.lambda$handleStateTransitionStartingToRunningAsync$9(Lifecycle.java:530) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748)

Configuration I am using: { "logsUploaderConfiguration": { "systemLogsConfiguration": { "uploadToCloudWatch": "true", "minimumLogLevel": "INFO", "diskSpaceLimit": "10", "diskSpaceLimitUnit": "MB", "deleteLogFileAfterCloudUpload": "false" }, "componentLogsConfigurationMap": { "com.example.Project": { "minimumLogLevel": "INFO", "diskSpaceLimit": "10", "diskSpaceLimitUnit": "MB", "deleteLogFileAfterCloudUpload": "false" } } }, "periodicUploadIntervalSec": "60" }

Would appreciate your help.

질문됨 2년 전239회 조회
2개 답변
0

Hi, This exception is related to the PUT in concurrentHashMap, when either the key or value is null. Please check the logGroupName and logStreamName? Those information should also printed as logger message just before this error. The potential reason is logStreamName is null.

AWS
Daojing
답변함 2년 전
0

Hello,

Can you confirm that your Greengrass device role has the correct permissions set? I am wondering if this is a permission issue with Cloudwatch which results in an invalid token being used: https://docs.aws.amazon.com/greengrass/v2/developerguide/log-manager-component.html#log-manager-component-requirements

It may also be due to having multiple sources sending to the same log stream - see https://aws.amazon.com/premiumsupport/knowledge-center/cloudwatch-invalid-sequence-token/

If that does not resolve the issue, would you be able to provide the full log?

Thanks!

AWS
답변함 2년 전

로그인하지 않았습니다. 로그인해야 답변을 게시할 수 있습니다.

좋은 답변은 질문에 명확하게 답하고 건설적인 피드백을 제공하며 질문자의 전문적인 성장을 장려합니다.

질문 답변하기에 대한 가이드라인

관련 콘텐츠