Account Blocked. Cannot start new instances

0

I've been using AWS for a good half a year without any issues, but after spinning up several new instances I received this automated email from AWS yesterday:
"
Subject: Action Required: Irregular activity in your AWS account
Severity: Urgent
Correspondence: Dear AWS customer,

Your AWS Account may be compromised. Please review the following notice and take immediate action to secure your account.
"

And now when I try to start my instance I am shown with this notification:
"This account is currently blocked and not recognized as a valid account. Please contact aws-verification@amazon.com if you have questions."

And of course, both AWS Support and aws-verification@amazon.com have not replied after one full day. Does AWS even have support staff these days?

st6445
질문됨 2년 전371회 조회
9개 답변
0

great job AWS, no responses at all after ~48 hours for a case with Severity "Urgent business impacting question"

st6445
답변함 2년 전
0

72 hours and counting..

st6445
답변함 2년 전
0

Hi there,

I have sent you a private message, please look into the same.

thanks!

답변함 2년 전
0

I got the same issue

HAYYAS
답변함 2년 전
0

been close to 6 days, still no resolution. well done AWS!!!

st6445
답변함 2년 전
0

My grandkids are already starting to have their own grandkids.. come on AWS keep me waiting

st6445
답변함 2년 전
0

accidental double-post

Edited by: st6445 on Nov 22, 2021 4:07 AM

st6445
답변함 2년 전
0

One full week later, still no correspondence from AWS support or any resolution.

st6445
답변함 2년 전
0

resolved after 9 days or so; disappointing slow

st6445
답변함 2년 전

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